A Central Banker's Miscellany

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Managing reputation risk

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Managing reputation risk

G Sreekumar
Jun 3, 2022
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Managing reputation risk

Photo by Adam Ling on Unsplash

Management of reputation risk in banks has been growing in importance over the last three to four decades. The Basel Committee on Banking Supervision included it for the first time in its New Basel Capital Accord, popularly known as Basel II.

This post arose out of an online address a few months back to the members of the Board of Directors of a bank based outside India. My talk covered both strategic and reputational risks. The talk was extempore without any PowerPoint presentation, but I did rely on a few speaking points. As requests for a transcript arose, and I put pen to paper, or fingers to keyboard, the scope of the speaking points got enhanced.

The second part on strategic risk will be posted in due course.

Managing reputation risk

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You might have noticed on my home page a list of most popular posts on the right side. On mobile phones, the list comes below the main post. This is automatically generated by Substack. I have no role in its compilation. I also have no knowledge of the algorithm that goes into determining the popular posts. A recent post (Frauds, terrorism, and bathtub) is ranked at four even though the number of views is much less than many others which do not make the list. The post might have been shared a lot through email forwarding, instead of using the share link at the bottom. Such email sharing information does not reach me.

The popularity ranking is most probably based on a mixed weightage of email sharing, email open rate, sharing of the Substack link at the bottom, number of views, number of likes, number of comments, new subscribers added after a post, etc. Even though I get many appreciative comments by email, these do not get reflected in any of the above. I request those who like a post to make liberal use of the like button and post comments if necessary so that a clearer idea of the popular posts emerges. Thank you in advance!


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